Our team brings a wealth of experience from some of the world's most formidable companies, ranging from fortune 500 companies right through to newly formed startups.
Improve efficiency, reduce costs, and increase revenue, while boosting customer experience and satisfaction scores.
Expert consultants review and analyze recorded interactions with your customers to provide valuable business insights and recommendations.
Today's most powerful customer care channel is one that can also be the most overwhelming. Expertly manage the customer experience on Facebook, Twitter, and all other major social media platforms with an offering based on your unique needs.
You can monitor activity to discover analytics and insights, or have our agents actively respond to and comment on social media posts. Either way, you’ll know your brand image is intact.
47% of consumers who shop online prefer to check their order status or request additional product information via online chat.
We at Nemesis Corp Inc are just as happy to chat. We have full-service chat solutions to answer questions and resolve situations in real time. OK
Give your customers quick access to information and free up your agents with an enriched self-service experience that allows customers to get the help and answers they need three times faster through a visual smartphone menu.
Make optimal decisions to drive profitability and ensure maximum customer satisfaction with a complete advanced reporting and analytics suite.
Offer your customers mobile messaging apps like SMS, Facebook Messenger and other conversational mediums to provide an immediate response to customer questions and inquiries while building a responsive and engaging brand experience with your customers.